For women and men who work in care or home cleaning: build your profile in the Serena app, offer your services to families, and train with Sertify, Serena's online training platform.
Online courses, assessments and private certificates for people who work in care and home cleaning. Sertify has its own name and its own site: gosertify.com.
Each program's details, courses and terms are on Sertify.
Super Niñera
Child care
Super Housekeeper
Home cleaning
What a Sertify certificate is
Sertify certificates are private: they show that a person completed a training program and its assessment. They do not replace credentials from INA (Costa Rica's National Training Institute) or professional licenses.
Platform
Sertify, part of Serena.
What it shows
That a person completed a program and its assessment.
It doesn't replace
INA credentials or professional licenses.
Serena and Sertify: two brands, one path
The Serena app
Where you build your profile, offer your services, coordinate with families and get paid.
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Sertify
Where you take online courses. Sertify includes assessments and private certificates.
Sertify belongs to Serena, and each keeps its own name and identity. Training and working are separate steps, so you can start with whichever suits you.
The Serena app
What you can do in the app today
We only tell you about what's already available.
Your profile
Available
Sign up with your email, Google or Apple, and build your profile with your experience and an intro video.
Services and availability
Available
Choose which services you offer—you can offer more than one—and when you're available.
Bookings and messages
Available
See your upcoming services and chat with families inside the app.
Your performance
Available
See your hours worked, your earnings and your ratings.
Payouts
Available
Get paid through the app: you set up your payouts in your account.
The illustration is based on the app's home screen for professionals. The app's real screens are in English.
Your next step
Where would you like to start?
Pick the option that sounds most like you.
I want to start working now
Get the app and build your profile
When you open the app, choose “I Want A Care Job,” sign up and complete your profile with your services and availability. To join, we ask for three documents, and we'll tell you how to submit them.
Look through the programs and create your Sertify account, where its plans and terms are listed. Whenever you're ready, build your profile in the Serena app.
As part of joining, we ask for an ID, a criminal record certificate from Costa Rica's Judiciary and a résumé; we'll tell you how to submit them, and Serena's team reviews them. You build your profile in the Serena app. No check removes every risk, so we recommend that families talk with you before the first visit.
No. Sertify certificates are private: they show that a person completed a training program and its assessment. They do not replace INA credentials or professional licenses.
How do I get paid?
Through the app. In your account settings you connect your payout details, and your performance screen shows your hours and earnings. If you have questions about payouts, write to us.
Where can I offer my services?
Check availability in your area in the app, or write to us.
What language is the app in?
Right now the app's screens are in English, and the app page has a guide to its main buttons. Sertify's text is available in Spanish and English. If anything isn't clear, write to us.
What happens to my personal data?
Your documents are part of joining Serena, and this website never asks for them, so please don't send them through the contact form. You can delete your account from your profile in the app. Our privacy notice explains how we handle the data you leave on this site.
